Exchange and Returns
Effective Date: 1st August 2025
We understand that sizing can sometimes be tricky when shopping online. At Ninety Degree, we offer a one-time size exchange to ensure you get the perfect fit.
Eligibility for Exchange
You may request a size exchange under the following conditions:
The request is made within 2 days of receiving your order
The item is unused, unwashed, and in its original condition with all tags intact
The exchange is for size only — no style or color changes
How to Request an Exchange
Email us at contact.ninetydegree@gmail.com or WhatsApp us at 8433741530 within 2 days of delivery
Mention your order number, item name, and the new size required
Our team will review and confirm the exchange request
You will need to ship the original item back to our address at your own cost
Once we receive and inspect the item, we’ll dispatch the new size (subject to availability).
Important Notes
Exchanges are processed once per order only
If the requested size is unavailable, we will issue a store credit instead
We do not offer reverse pickups at the moment
We do not accept returns or refunds
Thank you for choosing Ninety Degree. Your satisfaction means everything to us — and we’re here to help you feel confident in every piece you wear.